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Shipping and Order Information
All orders are shipped with Fedex Ground and should arrive in within 4-7 days. When the order is placed, you will receive an order confirmation email from us. When the order is packed and shipped you will receive another email with your tracking information. If your order is taking longer than expected or you are having any trouble tracking it, feel free to reach out to email@example.com with your order number and we’ll track it down for you.
All orders to the 48 contiguous states under $49.99 will be charged $7.99 for shipping. Any order of $50 or more after discounts have been applied will receive free shipping. All orders are shipped using Fedex Ground.
For orders going to Alaska or Hawaii, shipping will cost $15 for orders up to $35, $20 for orders $35 to $50, and free on orders over $50. These orders will be shipped priority mail and will ship in 4-7 days.
Shipping to PO Boxes and military addresses is currently unavailable. International shipping is also unavailable through our site, but you can find most of our products available for international shipments through iHerb.com.
Items that are not in stock cannot be added to a cart, but if an item goes out of stock while your order is being processed you will receive an email from customer service asking if you’d like a refund on that item. They may also inform you of the approximate date the product will be back in stock and ask if you’d like to wait until then for your order to be packed and shipped.
Subscription orders will be automatically placed and charged to the credit card registered to the subscriber’s account in the frequency set by the subscriber. For more information on our subscription program, see our Snack Subscriptions Page or our FAQs. If you have additional questions, please email firstname.lastname@example.org or call 1-800-906-7426.
After your order is processed, you will receive an email from us with order confirmation. Once the order is packed and shipped, you will receive tracking information which you can use to see the estimated arrival date and time.